These terms govern the purchase and use of the digital products and services provided by Role8 Co., with clear guidance on activation, support, billing, rights, and compliance.
All products and services provided by Role8 Co. are digital, including software, subscriptions, and technical integrations. By completing a purchase, you acknowledge that you have read, understood, and accepted these terms.
Due to the nature of digital products, no refunds or exchanges are possible after payment is completed and the order is confirmed. The service is considered consumed once activated.
Our services may be hosted on servers inside Saudi Arabia or on international servers, depending on the selected product. We are committed to transparency regarding the hosting location for each product.
Technical support is limited exclusively to Role8 Co. services and software. We do not provide support or repairs for any third-party services or platforms that are not under our management.
Renewal reminders are sent prior to the due date. Failure to pay within 7 business days of the due date grants Role8 Co. the right to terminate the service and permanently delete all associated data and files, without any liability.
The client is responsible for the accuracy of their data and account security. This agreement is governed by the laws applicable in the company's jurisdiction.
All software, designs, texts, and logos on the platform are the exclusive property of Role8 Co. Copying or using them commercially without prior written consent is strictly prohibited.
Role8 Co. shall not be held liable for any direct or indirect losses resulting from the use of our services or sudden interruptions due to technical circumstances beyond our control, such as international internet provider outages or force majeure.
We reserve the right to suspend or terminate any account found using our services for illegal activities, sending spam, or attempting to breach our systems.
Role8 Co. reserves the right to update these terms from time to time. Continued use of the service after updates constitutes your implicit acceptance of the new terms.
We are committed to protecting client data. Data is used solely for service delivery and improving your experience. We will not sell or share your personal data with third parties unless necessary for service execution or required by legal order.
Role8 Co. complies with all provisions of the E-Commerce Law issued in the Kingdom of Saudi Arabia, including providing clear product information, documenting transactions, and protecting consumer rights within limits that do not conflict with the nature of non-refundable digital products.
Role8 Co. is committed to processing personal data in accordance with the Personal Data Protection Law issued in the Kingdom of Saudi Arabia. Data is collected and used solely for legitimate purposes related to service provision, and the company implements the necessary technical and organizational measures to ensure data confidentiality and security.
Role8 Co. strives to resolve any dispute arising from the interpretation or implementation of these terms amicably. If this is not possible, the competent judicial authorities within the Kingdom of Saudi Arabia shall have jurisdiction to settle the dispute in accordance with Saudi laws.
All prices displayed on the store are subject to Value Added Tax in accordance with the tax regulations in force in the Kingdom of Saudi Arabia. The client is committed to paying all tax fees incurred by the service.
You can contact the sales team for commercial questions or open a support ticket if you need follow-up related to an active service.